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job opening: HOUSE MANAGER

Position Summary:

The Sandra Feinstein-Gamm Theatre (The Gamm) seeks a part-time house manager to work 2-3 shifts per week during the run of 5 season and 1 holiday shows, under the supervision of the box office staff. Our seasons run from September through early June. (Please see gammtheatre.org/season for current calendar).

 

The house manager makes sure the lobby, restrooms and audience seating area are clean and orderly before each performance. They are also responsible for the safe passage and conduct of the audience while on the premises. The house manager opens the house to an audience under the supervision of the stage manager. They are also responsible for training the ushers and ensuring that they are familiar with the venue, including emergency exits.

 

Anticipated start date:  September 2023

 

General Responsibilities:

  • Training and supervising ushers (4-6 per performance).

  • Seating the house with the ushers’ assistance.

  • Ensuring compliance with fire codes.

  • Directing the audience members in the event of an emergency.


Specific Responsibilities:

  • Arrive at the theater 1.5 hours prior to the start of the performance.

  • Ensure that the appropriate number of ushers are available based on the number of audience seats.

  • Train the ushers in their responsibilities in the event of an emergency.

  • Clean audience seating, as needed, before and after each performance, removing any debris.

  • Sweep and tidy the courtyard, lobby and restrooms before the show and during intermission, as needed.

  • When approved by the stage manager and with all ushers in place, open the house to the audience.

  • Work with the box officer manager to resolve any seating issues.

  • Resolve problems that arise due to disorderly or unruly audience members.

  • Throughout the performance remain aware of the theater audience in order to respond appropriately and in a timely way to any issue or emergency that may arise.

  • After intermission, ensure the restrooms are empty, audience is settled and all aisles are clear before indicating to the stage manager that the performance may resume.

  • At the end of the performance make sure audience members have cleared the house.

  • Complete nightly House Manager Report.

 

Qualifications:

The successful candidate will bring the following professional and personal qualifications and characteristics:

  • Love of live theater.

  • Excellent verbal communication skills.

  • Applicants must be detail-oriented, highly organized and punctual.

  • Must enjoy working with the public and solving problems; able to multi-task and remain calm and courteous under pressure.

  • Must enjoy working as a team.

  • A sense of humor and willingness to pitch in when/where necessary a plus!
     

Compensation & Benefits:

$60 per shift (with additional payment for exceptionally long run times). Benefits include complimentary and staff-rate tickets to all shows. Training provided for both experienced and inexperienced candidates. full-time/exempt. 

Application Process:

IInterested applicants should send a brief cover letter and resume to our Front of House Manager, Drew Wright, at drew@gammtheatre.org. NO PHONE CALLS
 

The Gamm Theatre is an Equal Opportunity Employer committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, national origin, age, disability, sexual orientation, gender expression, veteran status, and any other characteristic protected by applicable law.  Applicants from historically underrepresented groups in the theater field are strongly encouraged to apply.

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job opening: TEACHING ARTIST

Gamm Education seeks applications for upcoming Teaching Artist and Assistant Teaching Artist placements, including, but not limited to: 

  • Mondays 3:15-4:15pm, Elementary Afterschool Program

  • Tuesdays 3:15-5:15pm, Elementary Afterschool Program

  • Tuesdays 2:30-3:30pm, Middle School Afterschool Program

 

Requirements:

  • Own transportation

  • Prior training, education, and/or professional experience with youth 

  • Theater experience in Acting, Directing, and/or Design/Technology

  • Current National BCI and Fingerprinting check

 

Compensation:

Varies according to experience and training, $20-$40+/hourly 

Internship credit may be available

 

Application Process:

Please send a cover letter, CV/Resume, Theatrical Resume, and Sample Lesson Plan for the age group you are most interested in working with to Jess Corsentino, Education Coordinator - jc@gammtheatre.org

BOX OFFICE MANAGER, PART-TIME, TEMPORARY

Reporting to the Marketing Director, and under supervision of both the Marketing Director and the Managing Director, the Box Office Manager is responsible for the oversight and supervision of single ticket and season subscriptions sales, providing superlative customer service at all touch points.  This is a part-time, temporary position and an excellent opportunity to learn box office management at a professional full-time theater. Great experience for a recent college graduate seeking a job in arts management!

 

DATES AND HOURS:

This job is part-time April 15 through August 15 (25-30 hours/week). Some evening hours required for the first month of the job in order to cover box office shifts during the run of The Gamm’s final show. After that, regular hours are 9:30 am – 3 pm, Monday through Friday.

 

COMPENSATION:
Competitive hourly rate. Benefits include complimentary and staff-rate tickets.

 

Specific responsibilities and duties include:

 

Box Office:

  • Process subscription, group and single ticket orders.
  • Oversee subscriber services, including ticketing, exchanges and renewals.
  • Supervise box office sales during 75% of the public performances of the final show of the season.
  • Reconcile box office software end of day with accounting.
  • Increase company value by striving for excellence in customer service.
  • Coordinate volunteer ushers for the final show of the season.

Accounting:

  • Sort mail, including bills, and distribute to appropriate departments.
  • Prepare daily bank deposits and deliver to the bank.
  • Run daily, weekly, and quarterly reports and analyses as requested.
  • Reconcile development reports and ticket sales reports against deposits.

Other:

  • Answer phones and route calls to appropriate staff.
  • Tasks and duties as assigned.


QUALIFICATIONS:

  • Love of and knowledge of live theater.
  • Excellent verbal communication skills.
  • Computer fluency, including some experience with database- and web-based programs, as well as Excel or other spreadsheet programs.
  • Experience with Ovation, Provenue Plus or other ticketing software a definite plus but not required.
  • Applicants must be detail-oriented, highly organized and punctual.
  • Must enjoy working with the public and solving problems; able to multi-task and remain calm and courteous under pressure.
  • Must enjoy working as a team.
  • A sense of humor and willingness to pitch in when/where necessary a plus!


HOW TO APPLY:
Please send resume and cover letter to Gail Hulbert, Marketing Director, The Gamm Theatre, 172 Exchange St., Pawtucket, RI 02860. Or email to gail@gammtheatre.org. NO PHONE CALLS PLEASE.

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