Marketing Designer, Part-Time
The Sandra Feinstein-Gamm Theatre seeks a part-time in-house graphic designer and marketing associate.
Job Summary: Provide design and marketing support to further The Gamm brand and enhance its reputation as a regional destination for critically acclaimed theater, ranging from timely new works to classics made new. This position reports to the Director of Communications and Marketing but also provides support for other departments as described below. This position receives a moderate level of supervision, with flexibility to create and implement new ideas.
Primary responsibilities include layout design of play programs and season brochures, design of play posters, print advertising, creation of e-news and possibly video spots, website maintenance, social media engagement; and assorted print and digital design needs including signage and logo design.
The marketing designer regularly provides support to the education and development departments, as well. Development Department: designing the invitation suite for the annual gala, printed newsletters, email campaigns, and digital event invites. Education Department: designing forms and flyers for theater classes, layout of play study guides, photography of studio classes, and show poster and program design for teen summer camp, among other day-to-day design needs.
Miscellaneous: Maintain photo and video archives, maintain log of reviews and other press coverage, other duties as assigned
Previous marketing and design experience, preferably in a theatrical or other performing arts setting (but not required)
General knowledge and interest in theater is a must
Attention to detail
Strong organizational skills
Proven ability to meet deadlines and manage/prioritize multiple projects at the same time
Highly collaborative team player
Proficiency in Photoshop, Indesign, Illustrator, Powerpoint a must.
Experience with video editing programs and the ability to create short advertising spots strongly preferred.
Photography and Illustration skills a plus.
Experience with Wix website development platform and Constant Contact a plus.
Hours: 20 hours per week, flexible in-house schedule
Compensation: commensurate with experience
Start Date: negotiable
How to Apply
Please send cover letter, resume and a link to your portfolio demonstrating relevant design experience with a focus on consistent brand identity to Gail Hulbert, Communications and Marketing Director, at firstname.lastname@example.org
Direct Sales Supervisor
Posted December 21, 2015
Seasonal position supervising a small staff for nightly telemarketing campaign which sells subscriptions to the theater. New subscription calling and some tele-funding calling, as well. Campaign runs approximately 27 weeks. Late March 2016-Early October 2016, with one week off during the Fourth of July holiday. Hourly pay plus commission and bonuses. Hours are Monday-Thursday 5pm-8:30pm.
Must have previous managerial experience as well as experience with telemarketing sales.
Excellent organizational skills and a positive, motivational attitude. An interest and ability to talk about theater.
Ability to think on your feet and easily resolve conflicts.
Organization and distribution of leads. New subscription sale calling. Telefunding calling. Maintaining sales board. Have knowledge of and be able to discuss the upcoming season’s plays, subscription packages, including pricing and exclusive benefits, with ease. Reports to Sales Manager.
Please send cover lettter and resume to Tracy Morreo at email@example.com.
HOUSE MANAGER, PART-TIME, SEASONAL
The Sandra Feinstein-Gamm Theatre (The Gamm) seeks a part-time house manager to work an average of two shifts per week during the run off each show, under the supervision of the box office manager and lead house manager. Job runs from September through the end of May/beginning of June. This position starts with The Gamm’s Sept 15th- Oct. 16th run of Arcadia and runs through the entire five show season. (Please see gammtheatre.org for season calendar.) Evening and some weekend availability required.
COMPENSATION: The house manager is paid a stipend per shift. Benefits include complimentary and staff-rate tickets to all season shows. Training will be provided for both experienced and inexperienced candidates.
The house manager is responsible for ensuring that the lobby, restrooms and audience seating area are clean and orderly before each performance. He or she is also responsible for the safe passage and conduct of the audience during the entire time that the audience is on the premises. The house manager opens the house to an audience under the supervision of the stage manager. The house manager is also responsible for training the ushers and ensuring that they are familiar with the venue, including emergency exits.
Specific responsibilities of the house manager include:
• Training the ushers (an average of 4-5 per performance.)
• Ensuring compliance with fire codes.
• Seating the house with the ushers’ assistance.
• Directing the audience members in the event of an emergency.
On the night of the performance, the house manager will:
• Arrive at the theater one and a half hour prior to the start of the performance.
• Ensure that the appropriate number of ushers are available based on the number of audience seats.
• Train the ushers in their responsibilities in the event of an emergency.
• Clean audience seating area before (if needed) and after each performance, removing any debris.
• Sweep and tidy the lobby and restrooms before the show and during intermission, as needed.
• When approved by the stage manager and with all ushers in place, open the house to the audience.
• Work with the box officer manager to resolve any seating issues, such as double seating.
• Resolve problems that arise due to disorderly or unruly audience members.
• Throughout the performance remain aware of the theater audience in order to respond appropriately and in a timely way to any issue or emergency that may arise.
• After intermission, ensure the restrooms are empty, audience is settled and all aisles are clear before indicating to the stage manager that the performance may resume.
• At the end of the performance make sure audience members have cleared the house.
• Complete nightly House Manager Report.
• Love of live theater.
• Excellent verbal communication skills.
• Applicants must be detail-oriented, highly organized and punctual.
• Must enjoy working with the public and solving problems; able to multi-task and remain calm and courteous under pressure.
• Must enjoy working as a team.
• A sense of humor and willingness to pitch in when/where necessary a plus!
HOW TO APPLY
Please send brief cover letter and resume to Tracy Morreo Box Office Manager at firstname.lastname@example.org. NO PHONE CALLS PLEASE.
ABOUT THE GAMM THEATRE
Founded in 1984 as Alias Stage, the non-profit Sandra Feinstein-Gamm Theatre creates the finest of live theater, engaging the audience intensely in current and recurrent issues of consequence. The Gamm further serves the public with educational outreach programming designed to support the theatrical experience, and help sustain and enhance the intellectual and cultural life of its community. The Gamm is a member of New England Area Theatre (NEAT), a bargaining unit of the Actors’ Equity Association.
Subscription Sales Team Member, Seasonal: April 6–June 30
Calls and/or emails prospective season ticket sales leads
Calls and/or emails renewing season ticket sales leads
Maintains own sales leads and associated paperwork
Works with sales team members to reach goals
Calls and/or emails tele-funding leads
Upholds the mission and reputation of the organization by always remaining courteous and helpful when dealing with prospective/existing patrons
Reports to Sales Team Supervisor
Appreciation for theater
Excellent organizational skills
Previous telephone sales experience a plus
How to Apply
Please call Tracy Morreo, box office manager, at 401-723-4266 ext. 111.
Box Office and Sales Assistant
Box Office Duties:
Covers half of all box office shifts during show runs, including some evenings and weekends
Answers box office phone
Processes ticket orders
Greets patrons and distributes tickets
Tracks and handles ticket donation requests from local non-profits
Manages ushers including recruitment as well as online sign up
Season Ticket Sales:
Pursues and maintains own season ticket sales leads throughout season ticket sales campaign
Oversees season ticket telemarketing campaign
Oversees hiring and training of sales team
Collaborates with Marketing Department on brochure mailing/ email season ticket marketing
Collaborates with Marketing Department to generate season ticket sales strategies
Tracks sales and trends, setting sales goals accordingly
Generates sales leads for sales team
Manages payroll for sales team
Acquires sales incentives for sales team
Collaborates with Development Department on annual tele-funding campaign, including lead generation and scripting
Excellent interpersonal and phone skills
Sales and management experience
Ability and willingness to problem solve and think quickly on your feet
Working knowledge of Microsoft word and excel
Appreciation for and knowledge of the performing arts
Experience with ticketing software is a plus
Approximately 30 hours per week.
Start Date September 1.
To apply, please send cover letter and resume to Tracy Morreo, Box Office Manager at email@example.com.
Concessions Staff & Bartender
The Gamm Theatre seeks a Concessions Staff & Bartender to be a vital part of our theatergoing experience for Season 34. This is an exciting opportunity to enhance The Gamm’s brand as a regional destination for provocative, professional theater.
Reporting to the Business Manager and Manager of Special Events and Individual Giving, this position is fast-paced and fun. The staff will work with administration, box office, house management, and production. This position requires self-drive and working independently.
Sell and serve concessions (snacks and sandwiches) and beverages (non-alcoholic, coffee/tea, beer, wine, and mixed drinks) to patrons before the show and during intermission.
Set-up the concessions area and breakdown after each shift.
Handle money and sales transactions, both cash and credit; reconcile cash drawer before and after each shift.
Restock the concession fridges, food displays, and supply areas.
Handle food items and serve to patrons, following food safety guidelines.
Communicate with house and stage management to ensure all guests are served at concessions and then seated in the theater in a timely manner.
Remove trash and recycling after shifts and keep concessions stand and areas clean and tidy.
Represent The Gamm in a professional, friendly way and offering the best customer service to The Gamm’s patrons, staff, artists, and volunteers.
Previous bartending and concessions/customer service sales experience.
Valid TIPS certification.
Must be able to lift at least 10 pounds and comfortable standing for long periods of time/ working on feet.
Strong organizational and communication skills.
Proficiency in using an iPad.
An outgoing, friendly personality.
General interest in theater is a must.
A sense of humor!
Hours: Shift schedule, varies per production run
Compensation: Shift pay plus tips
Free tickets for each show
Start Date: November 21, 2018
How to Apply
Please send letter of interest and resume to Jessica Chace, Concessions Manager, at firstname.lastname@example.org. Applications without a letter of interest will not be considered.
• DEVELOPMENT INTERN
15 hours per week
We are currently seeking a qualified candidate to assist the Development Director with daily and long-term tasks. Daily tasks include: transcribing notes and meeting minutes; mailings; writing and mailing development department correspondence; data entry and filing; running errands; some telephone solicitation of donors; and other duties as assigned. Long-term tasks include: research and analysis of donor or prospective donor information.
• BOX OFFICE INTERN
We are currently seeking a Box Office and Marketing intern for Season 29 (2013-2014). The ideal candidate will have customer service experience and will be available 3-5 days a week in the afternoons (1pm-5pm) with possible evening coverage.
Duties include but not limited to:
Assisting customers with ticket orders
Managing high call volume
Helping with large mailings and other special projects
or send to:
The Gamm Theatre,
172 Exchange St,
Pawtucket, RI 02860.
Attention: Susie Schutt
The Sandra Feinstein-Gamm Theatre (The Gamm), an award-winning, regionally acclaimed professional company in Pawtucket, RI, seeks a Managing Director to oversee its administration and $1.3 million annual budget. The Managing Director will collaborate with the Artistic Director to implement the company’s mission and vision as it enters its 30th season. The Gamm produces a 5-play subscription season in its 135-seat space. It also administers a growing multi-faceted education program serving its home community, with outreach to other parts of RI/Southern New England. The Gamm operates under an SPT/NEAT(New England Area Theatre) contract with Actors’ Equity Association (AEA). With close to 2,500 subscribers, the theater is in the early stages of developing its next major strategic initiative for its future. The Managing Director is the administrative leader, reporting to the Board of Directors. S/he oversees all administrative staff, develops and implements the annual budget, monitors cash flow, and collaborates closely in all development and fundraising efforts. The ideal candidate will have significant leadership/management experience in not-for-profit theater/arts. Salary is competitive.
Qualified candidates should send a cover letter and CV to email@example.com. Serious inquiries are requested by August 1, 2014.
Working under the direction of the Board of Directors and in coordination with the Artistic Director, the Managing Director is responsible for the administrative and financial components of the organization.
Major responsibilities include:
Keep the President and Executive Committee current on all Gamm issues
Prepare agendas, consent agendas, reminders for Board meetings
Serve as staff liaison to major Board committees
Attend as many committee meetings as possible
Work with President and Chair of the Committee on Directors to develop board and other policies, and to recruit and evaluate Board members
Develop and implement Board orientation program and materials
Hire and oversee administrative staff of marketing, development, and finance departments
Implement, monitor and update administrative and human resources policies, as required
Develop and monitor annual budget
Oversee current and future facilities planning and use
Initiate, develop and monitor long-range strategic plan
Negotiate and monitor personnel and vendor contracts
Along the Artistic Director, participate in negotiating Actors’ Equity Association contract as Gamm representative to NEAT (New England Area Theatre), our collective bargaining group
Work with Treasurer and Finance Committee on financial policies and issues
Work closely with staff accountant and outside auditors
Monitor bank accounts, cash flow, A/P and A/R, monthly financial reports
Review and oversee all major development initiatives, including the annual event
In collaboration with Development Director and the Development Committee:
Determine annual revenue goals
Initiate and undertake cultivation and solicitation efforts
Foster and maintain relationships with significant donors (foundations, corporations, individuals)
Work with Development Committee and the entire Board to increase their involvement in fundraising
Review and oversee subscription campaign and all other major marketing initiatives
In collaboration with Marketing Director and appropriate Board committees:
Set ticket prices and determine revenue goals
Review and approve ticketing policies
Review and approve advertising sales policy
Consult with staff and Artistic Director on publicity (posters, brochures, enews, website) and branding initiatives
Co-ordination with Artistic Director
Work in partnership to serve as “face” of The Gamm in the community
Review budgetary implications of artistic decisions and schedule
Review education initiatives with Artistic Director and Director of Education and approve education budget
Oversee administrative aspects of artistic/education staffing, including contracting and invoicing
BOX OFFICE MANAGER, PART-TIME, TEMPORARY
Reporting to the Marketing Director, and under supervision of both the Marketing Director and the Managing Director, the Box Office Manager is responsible for the oversight and supervision of single ticket and season subscriptions sales, providing superlative customer service at all touch points. This is a part-time, temporary position and an excellent opportunity to learn box office management at a professional full-time theater. Great experience for a recent college graduate seeking a job in arts management!
DATES AND HOURS:
This job is part-time April 15 through August 15 (25-30 hours/week). Some evening hours required for the first month of the job in order to cover box office shifts during the run of The Gamm’s final show. After that, regular hours are 9:30 am – 3 pm, Monday through Friday.
Competitive hourly rate. Benefits include complimentary and staff-rate tickets.
Specific responsibilities and duties include:
- Process subscription, group and single ticket orders.
- Oversee subscriber services, including ticketing, exchanges and renewals.
- Supervise box office sales during 75% of the public performances of the final show of the season.
- Reconcile box office software end of day with accounting.
- Increase company value by striving for excellence in customer service.
- Coordinate volunteer ushers for the final show of the season.
- Sort mail, including bills, and distribute to appropriate departments.
- Prepare daily bank deposits and deliver to the bank.
- Run daily, weekly, and quarterly reports and analyses as requested.
- Reconcile development reports and ticket sales reports against deposits.
- Answer phones and route calls to appropriate staff.
- Tasks and duties as assigned.
- Love of and knowledge of live theater.
- Excellent verbal communication skills.
- Computer fluency, including some experience with database- and web-based programs, as well as Excel or other spreadsheet programs.
- Experience with Ovation, Provenue Plus or other ticketing software a definite plus but not required.
- Applicants must be detail-oriented, highly organized and punctual.
- Must enjoy working with the public and solving problems; able to multi-task and remain calm and courteous under pressure.
- Must enjoy working as a team.
- A sense of humor and willingness to pitch in when/where necessary a plus!
HOW TO APPLY:
Please send resume and cover letter to Gail Hulbert, Marketing Director, The Gamm Theatre, 172 Exchange St., Pawtucket, RI 02860. Or email to firstname.lastname@example.org. NO PHONE CALLS PLEASE.
Box Office Assistant