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Marketing Designer, Part-Time

 

The Sandra Feinstein-Gamm Theatre seeks a part-time in-house graphic designer and marketing associate.

 

Job Summary: Provide design and marketing support to further The Gamm brand and enhance its reputation as a regional destination for critically acclaimed theater, ranging from timely new works to classics made new. This position reports to the Director of Communications and Marketing but also provides support for other departments as described below. This position receives a moderate level of supervision, with flexibility to create and implement new ideas.

 

Responsibilities

Primary responsibilities include layout design of play programs and season brochures, design of play posters, print advertising, creation of e-news and possibly video spots, website maintenance, social media engagement; and assorted print and digital design needs including signage and logo design.

 

The marketing designer regularly provides support to the education and development departments, as well. Development Department: designing the invitation suite for the annual gala, printed newsletters, email campaigns, and digital event invites. Education Department: designing forms and flyers for theater classes, layout of play study guides, photography of studio classes, and show poster and program design for teen summer camp, among other day-to-day design needs.

 

Miscellaneous: Maintain photo  and video archives, maintain log of reviews and other press coverage, other duties as assigned

 

Qualifications

 

  • Previous marketing and design experience, preferably in a theatrical or other performing arts setting (but not required)

  • General knowledge and interest in theater is a must

  • Attention to detail

  • Strong organizational skills

  • Proven ability to meet deadlines and manage/prioritize multiple projects at the same time

  • Highly collaborative team player


 

Skills

  • Proficiency in Photoshop, Indesign, Illustrator, Powerpoint a must.

  • Experience with video editing programs and the ability to create short advertising spots strongly preferred.

  • Photography and Illustration skills a plus.

  • Experience with Wix website development platform and Constant Contact a plus.

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Details

Hours: 20 hours per week, flexible in-house schedule  

Compensation: commensurate with experience

Start Date: negotiable

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How to Apply

Please send cover letter, resume and a link to your portfolio  demonstrating relevant design experience with a focus on consistent brand identity to Gail Hulbert, Communications and Marketing Director, at gail@gammtheatre.org

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Direct Sales Supervisor

Posted December 21, 2015

 

Job Description:

 

Seasonal position supervising a small staff for nightly telemarketing campaign which sells subscriptions to the theater. New subscription calling and some tele-funding calling, as well. Campaign runs approximately 27 weeks.  Late March 2016-Early October 2016, with one week off during the Fourth of July holiday. Hourly pay plus commission and bonuses. Hours are Monday-Thursday 5pm-8:30pm.

 

Qualifications:

  • Must have previous managerial experience as well as experience with telemarketing sales.

  • Excellent organizational skills and a positive, motivational attitude. An interest and ability to talk about theater. 

  • Ability to think on your feet and easily resolve conflicts.

 

General Duties:

 

Organization and distribution of leads. New subscription sale calling. Telefunding calling.  Maintaining sales board. Have knowledge of and be able to discuss the upcoming season’s plays, subscription packages, including pricing and exclusive benefits, with ease. Reports to Sales Manager. 

 

Please send cover lettter and resume to Tracy Morreo at tracy@gammtheatre.org. 

 

 

HOUSE MANAGER, PART-TIME, SEASONAL

The Sandra Feinstein-Gamm Theatre (The Gamm) seeks a part-time house manager to work an average of two shifts per week during the run off each show, under the supervision of the box office manager and lead house manager. Job runs from September through the end of May/beginning of June. This position starts with The Gamm’s Sept 15th- Oct. 16th run of Arcadia and runs through the entire five show season. (Please see gammtheatre.org for season calendar.)  Evening and some weekend availability required.

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COMPENSATION: The house manager is paid a stipend per shift. Benefits include complimentary and staff-rate tickets to all season shows. Training will be provided for both experienced and inexperienced candidates. 

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The house manager is responsible for ensuring that the lobby, restrooms and audience seating area are clean and orderly before each performance. He or she is also responsible for the safe passage and conduct of the audience during the entire time that the audience is on the premises. The house manager opens the house to an audience under the supervision of the stage manager. The house manager is also responsible for training the ushers and ensuring that they are familiar with the venue, including emergency exits.

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Specific responsibilities of the house manager include:

• Training the ushers (an average of 4-5 per performance.) 

• Ensuring compliance with fire codes.

• Seating the house with the ushers’ assistance.

• Directing the audience members in the event of an emergency.

On the night of the performance, the house manager will:

• Arrive at the theater one and a half hour prior to the start of the performance.

• Ensure that the appropriate number of ushers are available based on the number of audience seats.

• Train the ushers in their responsibilities in the event of an emergency.

• Clean audience seating area before (if needed) and after each performance, removing any debris.

• Sweep and tidy the lobby and restrooms before the show and during intermission, as needed.

• When approved by the stage manager and with all ushers in place, open the house to the audience.

• Work with the box officer manager to resolve any seating issues, such as double seating.

• Resolve problems that arise due to disorderly or unruly audience members.

• Throughout the performance remain aware of the theater audience in order to respond appropriately and in a timely way to any issue or emergency that may arise.

• After intermission, ensure the restrooms are empty, audience is settled and all aisles are clear before indicating to the stage manager that the performance may resume.

• At the end of the performance make sure audience members have cleared the house.

• Complete nightly House Manager Report.

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REQUIREMENTS:

• Love of live theater.

• Excellent verbal communication skills.

• Applicants must be detail-oriented, highly organized and punctual.

• Must enjoy working with the public and solving problems; able to multi-task and remain calm and courteous under pressure.

• Must enjoy working as a team.

• A sense of humor and willingness to pitch in when/where necessary a plus!

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HOW TO APPLY

Please send brief cover letter and resume to Tracy Morreo Box Office Manager at tracy@gammtheatre.org.  NO PHONE CALLS PLEASE.

 

ABOUT THE GAMM THEATRE

Founded in 1984 as Alias Stage, the non-profit Sandra Feinstein-Gamm Theatre creates the finest of live theater, engaging the audience intensely in current and recurrent issues of consequence. The Gamm further serves the public with educational outreach programming designed to support the theatrical experience, and help sustain and enhance the intellectual and cultural life of its community. The Gamm is a member of New England Area Theatre (NEAT), a bargaining unit of the Actors’ Equity Association. 

Subscription Sales Team Member, Seasonal: April 6–June 30  

 

Responsibilities

  • Calls and/or emails prospective season ticket sales leads

  • Calls and/or emails renewing season ticket sales leads

  • Maintains own sales leads and associated paperwork

  • Works with sales team members to reach goals

  • Calls and/or emails tele-funding leads

  • Upholds the mission and reputation of the organization by always remaining courteous and helpful when dealing with prospective/existing patrons

  • Reports to Sales Team Supervisor
     

Requirements

  • Appreciation for theater

  • Excellent organizational skills

  • Previous telephone sales experience a plus

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How to Apply

Please call Tracy Morreo, box office manager, at  401-723-4266 ext. 111.

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Box Office and Sales Assistant

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Responsibilities

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Box Office Duties:

  • Covers half of all box office shifts during show runs, including some evenings and weekends

  • Answers box office phone

  • Processes ticket orders

  • Greets patrons and distributes tickets

  • Tracks and handles ticket donation requests from local non-profits

  • Manages ushers including recruitment as well as online sign up

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Season Ticket Sales:

  • Pursues and maintains own season ticket sales leads throughout season ticket sales campaign

  • Oversees season ticket telemarketing campaign

  • Oversees hiring and training of sales team

  • Collaborates with Marketing Department on brochure mailing/ email season ticket marketing

  • Collaborates with Marketing Department to generate season ticket sales strategies

  • Tracks sales and trends, setting sales goals accordingly

  • Generates sales leads for sales team

  • Manages payroll for sales team

  • Acquires sales incentives for sales team

  • Collaborates with Development Department on annual tele-funding campaign, including lead generation and scripting

 

Qualifications

Excellent interpersonal and phone skills

Sales and management experience

Ability and willingness to problem solve and think quickly on your feet

Working knowledge of Microsoft word and excel

Appreciation for and knowledge of the performing arts

Experience with ticketing software is a plus

 

Approximately 30 hours per week. 

Start Date September 1.

To apply, please send cover letter and resume to Tracy Morreo, Box Office Manager at tracy@gammtheatre.org.

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Concessions Staff & Bartender

The Gamm Theatre seeks a Concessions Staff & Bartender to be a vital part of our theatergoing experience for Season 34. This is an exciting opportunity to enhance The Gamm’s brand as a regional destination for provocative, professional theater.
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Reporting to the Business Manager and Manager of Special Events and Individual Giving, this position is fast-paced and fun. The staff will work with administration, box office, house management, and production. This position requires self-drive and working independently.

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Major Responsibilities

  • Sell and serve concessions (snacks and sandwiches) and beverages (non-alcoholic, coffee/tea, beer, wine, and mixed drinks) to patrons before the show and during intermission.

  • Set-up the concessions area and breakdown after each shift.

  • Handle money and sales transactions, both cash and credit; reconcile cash drawer before and after each shift.

  • Restock the concession fridges, food displays, and supply areas.

  • Handle food items and serve to patrons, following food safety guidelines.

  • Communicate with house and stage management to ensure all guests are served at concessions and then seated in the theater in a timely manner.

  • Remove trash and recycling after shifts and keep concessions stand and areas clean and tidy.

  • Represent The Gamm in a professional, friendly way and offering the best customer service to The Gamm’s patrons, staff, artists, and volunteers.
     

Qualifications

  • Previous bartending and concessions/customer service sales experience.

  • Valid TIPS certification.

  • Must be able to lift at least 10 pounds and comfortable standing for long periods of time/ working on feet.

  • Strong organizational and communication skills.

  • Proficiency in using an iPad.

  • An outgoing, friendly personality.

  • General interest in theater is a must.

  • A sense of humor!
     

​Details
Hours: Shift schedule, varies per production run
Compensation: Shift pay plus tips
Free tickets for each show
Start Date: November 21, 2018

​How to Apply
Please send letter of interest and resume to Jessica Chace, Concessions Manager, at jchace@gammtheatre.org. Applications without a letter of interest will not be considered.

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• DEVELOPMENT INTERN

15 hours per week

We are currently seeking a qualified candidate to assist the Development Director with daily and long-term tasks. Daily tasks include: transcribing notes and meeting minutes; mailings; writing and mailing development department correspondence; data entry and filing; running errands; some telephone solicitation of donors; and other duties as assigned. Long-term tasks include: research and analysis of donor or prospective donor information.

 

 

• BOX OFFICE INTERN

We are currently seeking a Box Office and Marketing intern for Season 29 (2013-2014). The ideal candidate will have customer service experience and will be available 3-5 days a week in the afternoons (1pm-5pm) with possible evening coverage. 

 

Duties include but not limited to:

Assisting customers with ticket orders

Managing high call volume

Helping with large mailings and other special projects

 

 

TO APPLY:

Fill out an application and submit it to Education and Outreach Coordinator, Susie Schutt, via email at susie@gammtheatre.org

or send to:

The Gamm Theatre,
172 Exchange St,
Pawtucket, RI 02860.
Attention: Susie Schutt



 

JOB OPENINGS

 

Managing Director

 

The Sandra Feinstein-Gamm Theatre (The Gamm), an award-winning, regionally acclaimed professional company in Pawtucket, RI, seeks a Managing Director to oversee its administration and $1.3 million annual budget. The Managing Director will collaborate with the Artistic Director to implement the company’s mission and vision as it enters its 30th season. The Gamm produces a 5-play subscription season in its 135-seat space. It also administers a growing multi-faceted education program serving its home community, with outreach to other parts of RI/Southern New England. The Gamm operates under an SPT/NEAT(New England Area Theatre) contract with Actors’ Equity Association (AEA). With close to 2,500 subscribers, the theater is in the early stages of developing its next major strategic initiative for its future. The Managing Director is the administrative leader, reporting to the Board of Directors. S/he oversees all administrative staff, develops and implements the annual budget, monitors cash flow, and collaborates closely in all development and fundraising efforts. The ideal candidate will have significant leadership/management experience in not-for-profit theater/arts. Salary is competitive.

 

Qualified candidates should send a cover letter and CV to hr@gammtheatre.org. Serious inquiries are requested by August 1, 2014.

 

Working under the direction of the Board of Directors and in coordination with the Artistic Director, the Managing Director is responsible for the administrative and financial components of the organization.

 

Major responsibilities include:

 

Board Relations

  • Keep the President and Executive Committee current on all Gamm issues

  • Prepare agendas, consent agendas, reminders for Board meetings

  • Serve as staff liaison to major Board committees

  • Attend as many committee meetings as possible

  • Work with President and Chair of the Committee on Directors to develop board and other         policies, and to recruit and evaluate Board members

  • Develop and implement Board orientation program and materials

 

Management

  • Hire and oversee administrative staff of marketing, development, and finance departments

  • Implement, monitor and update administrative and human resources policies, as required

  • Develop and monitor annual budget

  • Oversee current and future facilities planning and use

  • Initiate, develop and monitor long-range strategic plan

  • Negotiate and monitor personnel and vendor contracts

  • Along the Artistic Director, participate in negotiating Actors’ Equity Association contract as Gamm representative to NEAT (New England Area Theatre), our collective bargaining           group

 

Finance

Work with Treasurer and Finance Committee on financial policies and issues

Work closely with staff accountant and outside auditors

Monitor bank accounts, cash flow, A/P and A/R, monthly financial reports

 

Development

Review and oversee all major development initiatives, including the annual event

In collaboration with Development Director and the Development Committee:

  • Determine annual revenue goals

  • Initiate and undertake cultivation and solicitation efforts

  • Foster and maintain relationships with significant donors (foundations, corporations,             individuals)

Work with Development Committee and the entire Board to increase their involvement in fundraising

 

Marketing

Review and oversee subscription campaign and all other major marketing initiatives

In collaboration with Marketing Director and appropriate Board committees:

  • Set ticket prices and determine revenue goals

  • Review and approve ticketing policies

  • Review and approve advertising sales policy

Consult with staff and Artistic Director on publicity (posters, brochures, enews, website) and branding initiatives

 

Co-ordination with Artistic Director

  • Work in partnership to serve as “face” of The Gamm in the community

  • Review budgetary implications of artistic decisions and schedule

  • Review education initiatives with Artistic Director and Director of Education and approve     education budget

  • Oversee administrative aspects of artistic/education staffing, including contracting and        invoicing

BOX OFFICE MANAGER, PART-TIME, TEMPORARY

Reporting to the Marketing Director, and under supervision of both the Marketing Director and the Managing Director, the Box Office Manager is responsible for the oversight and supervision of single ticket and season subscriptions sales, providing superlative customer service at all touch points.  This is a part-time, temporary position and an excellent opportunity to learn box office management at a professional full-time theater. Great experience for a recent college graduate seeking a job in arts management!

 

DATES AND HOURS:

This job is part-time April 15 through August 15 (25-30 hours/week). Some evening hours required for the first month of the job in order to cover box office shifts during the run of The Gamm’s final show. After that, regular hours are 9:30 am – 3 pm, Monday through Friday.

 

COMPENSATION:
Competitive hourly rate. Benefits include complimentary and staff-rate tickets.

 

Specific responsibilities and duties include:

 

Box Office:

  • Process subscription, group and single ticket orders.
  • Oversee subscriber services, including ticketing, exchanges and renewals.
  • Supervise box office sales during 75% of the public performances of the final show of the season.
  • Reconcile box office software end of day with accounting.
  • Increase company value by striving for excellence in customer service.
  • Coordinate volunteer ushers for the final show of the season.

Accounting:

  • Sort mail, including bills, and distribute to appropriate departments.
  • Prepare daily bank deposits and deliver to the bank.
  • Run daily, weekly, and quarterly reports and analyses as requested.
  • Reconcile development reports and ticket sales reports against deposits.

Other:

  • Answer phones and route calls to appropriate staff.
  • Tasks and duties as assigned.


QUALIFICATIONS:

  • Love of and knowledge of live theater.
  • Excellent verbal communication skills.
  • Computer fluency, including some experience with database- and web-based programs, as well as Excel or other spreadsheet programs.
  • Experience with Ovation, Provenue Plus or other ticketing software a definite plus but not required.
  • Applicants must be detail-oriented, highly organized and punctual.
  • Must enjoy working with the public and solving problems; able to multi-task and remain calm and courteous under pressure.
  • Must enjoy working as a team.
  • A sense of humor and willingness to pitch in when/where necessary a plus!


HOW TO APPLY:
Please send resume and cover letter to Gail Hulbert, Marketing Director, The Gamm Theatre, 172 Exchange St., Pawtucket, RI 02860. Or email to gail@gammtheatre.org. NO PHONE CALLS PLEASE.

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Box Office Assistant

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