​TICKET EXCHANGE POLICY:​

 

Exchanges are a subscriber-only benefit. All single ticket-sales are final, with no refunds or exchanges.

 

  • Season subscription tickets can be exchanged for any other performance of the same play.

  • If you move your tickets to a more expensive performance you must pay the difference in price.

  • The deadline for exchanges is 5:00 pm the day prior to your scheduled performance; after this time a fee of $10 per ticket will be assessed (in addition to any difference in price).

  • There is no service fee for exchanges.

  • Exchanges are subject to seating availability.

 

Exchange BY PHONE

If exchanging by phone, please call 401-723-4266 with your original tickets in hand, as well as a credit card number in case of a change to a more expensive performance. We will help you find a new date and seats.

 

Exchange IN PERSON

If exchanging at the box office, bring your original tickets so you may trade them immediately for your new tickets.

​

Exchange BY MAIL​

If exchanging by mail, include your tickets, a list of dates into which you wish to exchange your tickets, a credit card number in case of a change to a more expensive performance, as well as  your contact information. We will call you as soon as we are able to complete your exchange and hold your tickets at Will Call; or include a self-addressed, stamped envelope and we will mail your new tickets.

 

​​MISSED YOUR PERFORMANCE?

​Season subscribers who miss their performance for any reason may be re-ticketed on an “as available” basis for $20 per ticket. If you move your tickets to a more expensive performance you also must pay the difference in price.

 

Please call the box office at 401-723-4266 for assistance.